More technology but less used, the paradox of the place of … – L’Atelier: Disruptive innovation

Having surveyed office workers, Dell provides an overview of the expectations and attitudes to work. Expectations that may conflict with the customs.

Together with Intel, Dell computer book a long study on changing places working with new technologies. The company surveyed nearly 5,000 employees in dozens of countries more or less developed to capture the behaviors and expectations of the work environment. The findings are particularly numerous on flexibility increasingly important for employees who enjoy working from home or in public spaces in addition to the office. Consequently probably increased mobility, respondents are likely to want more and more technology in their different workspaces. A phenomenon especially true in developing countries because the study highlights some disparities hollow between industrialized and developing countries.

Will and faith in new technologies

vast majority of employees interviewed by Dell is considering technology as essential tools that will revolutionize their way to work in the coming years. They envision a future office makes speech recognition to 92% from 87% for gesture control, instant translation of 92% or even 90% for fingerprint recognition even holograms to a minority. So all seem to have some faith in new technologies. Beyond that, many of the employees want more innovation in the workplace. Almost half and considers that the new technologies improve productivity. For many it is very important that the company has the latest technology but here the figure varies by geography. 41% of workers in industrialized countries against 82% in emerging countries are convinced of the need for new technologies.

But some used tools

Despite all will seem almost general to see developing technologies. However, employees are not likely to use existing ones. This is the second major finding of the study delivered by Dell and it sounds like a paradox. Nearly half of the employees do not use instant messaging systems or emails when their colleagues are close for example. In fact, 56% of respondents consider that humans better perform most tasks, hence the tendency to use at least the existing technology. Therefore, the study points out a contradiction in the expectations of the office staff: most want technology but also consider that the human is always preferable. The future work environment seems still unclear because where many want more wearables, more digital, others intend to offer creativity and human well-being in the center. This seemingly contradictory double movement will be the basis for future innovations in the workplace.