Dunkirk: new technologies for assistance in … – La Voix du Nord

“ is beginning to have great recognition in our territory “, says Juliette VROLANT, the services responsible for Seniors, home help service of the communal center of social action (CCAS ) of Dunkirk. “ We are part of networks such as the local center of information and coordination (LINC), the House for the autonomy and integration of Alzheimer patients (MAIA) or Amavi (palliative care), which are all prescribers. “But this networking does not explain by itself a revenue growth of 7% a year.

In connection continuing with the administrative team

Seniors services was launched in 2013 with funding from the General Council ( read figures below ) in the remote: each auxiliary Life has a mobile phone with the application “Mobile and badge”, developed by Orange, which enables him to access his schedule, initiate an alert and be in constant contact with the team administrative.

The interventions are monitored in near real time (within 30 to 45 minutes) because the homes of all customers have been equipped with an NFC tag (near field communication, or near field communication) to € 1 unit. This allows life of the auxiliary point with smartphone at the beginning and end of the visit. The application is compatible with a business management software, accelerates billing procedures and the establishment of payroll depending Haeuw Patricia, Senior Assistant in charge of services. VROLANT Juliette, she says: “ This has boosted our business as this service provides great responsiveness. Carers are valued because they feel responsible for their tour. We can visualize their segmentation and adapt it journey times that are not reimbursed by the funds or the General Council. Finally, families will soon have access to the monitoring of services through an Internet portal, which will be reassuring for them. ‘

Contact Senior Services: 03 28 26 27 97. Website: http://www.seniorsservices-dunkerque.fr/

At the intersection of public and private sectors

“ Our status as an industrial and commercial public service (SPIC) allows to be a public authority with private law staff “explains Juliette VROLANT of Senior Services. “ North is the only SPIC – Pas-de-Calais in our industry . “

This status does not allow to be funded by the city of Dunkirk or the CCAS, Seniors services should ensure that revenues well cover its operating expenses.

“ sometimes envies us because this status allows a more flexible daily management. If a carer is absent, it is replaced more easily . “The city of Dunkirk has another SPIC for the management of municipal campground.