Delays with Free YouTube: ARCEP suggests change ... - The Point

The Point.fr – Published on 19/07/2013 at 19:47

Constable Telecom closed the administrative investigation on suspicion of discriminatory practices. Free subscribers still rowing.

As absurd as it may seem to Free subscribers, the operator and Google have not implemented discriminatory practices in access to YouTube, according to ARCEP. The telecoms regulator said Friday night that closed its administrative investigation when he was seized in September 2012 by the UFC-Que Choisir following numerous complaints from subscribers of ISPs Xavier Niel. The facts are indisputable: for a Free subscription when you consult YouTube is incredibly slow. But according to ARCEP, nothing illegal there, only a difference in quality of service.

“The interconnection capacity and routing data traffic Free congested at rush hour, in a context of constant increase of the most consumer uses transmission capacity data, faced all ISPs, “said ARCEP, without specifying why YouTube is more widely available to competitors. “The investigation did not reveal any discriminatory practices,” the statement added.

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Stuck in the powers strictly limited, ARCEP is not mandated to reprimand an operator who would have a poor quality of service, as is the case for Free on YouTube . Specifically, each operator is free to choose for the proper functioning (or not) of its network, and it is up to customers to “vote” by choosing one company over another. The controller does not therefore deprive address a little dig at Xavier Niel, “the user is able to exercise his choice between the different offers available,” she says. As if that was not obvious … ARCEP and Free are cold since the deployment of the network of Free Mobile, to whom he had given a fourth mobile license, but had not fulfilled its obligations on paper and ridiculing the Authority.

ARCEP continues its relatively cold press, while also accusing pipes , since “recalls that the quality of the Internet access service perceived by the user depends, first, its technical installation and final connection. ” In other words, the user may feel that YouTube is slow due to its connection itself too slow. However, the problem raised by the UFC is a radical difference between browsing experience on YouTube and other sites, yet in comparable conditions. No one was available Friday night at the UFC-Que Choisir to comment on this ad.

The end of the release notes of a failed UN resolution, when everyone agrees on a diplomatic vocabulary involving no action. “The arrangements for the delivery of Internet [...] by Free Google traffic and require no special comment” and ARCEP says it “will maintain a vigilant attention” on these issues. Brrr!